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Shipping & Delivery
We ship to the following countries:
Zone 1:* Austria, Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden.
Zone 2:* Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia.
Zone 3: Andorra, Iceland, Norway, Switzerland.
*Excludes Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.
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Shipping Rates & Delays
Shipping Methods | Shipping Delays | Freight Rates | |
1) Pick up at | Pick up address : - | Order ready within 2 to 3 business days from order confirmation | Free |
2) Standard delivery | Delivery by | 5-10 working days from dispatch | 5.95 € TTC // £5.95 |
3) Express delivery | Delivery by | 3-5 working days from dispatch | 9.95 € TTC // £9.95 |
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From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France**, it is going to be handled on the Monday or first working day after. ***
*Estimated delivery delays once parcels have been dispatched from our warehouse. Zone 3 delivery times may be delayed (1/2 business days) due to customs.
** Bank Holiday Closures: 01/01/2024, 31/03/2024, 01/04/2024, 01/05/2024, 08/05/2024, 09/05/2024, 20/05/2024, 14/07/2024, 15/08/2024, 01/11/2024, 11/11/2024, 25/12/2024.
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Returns
You can return your watchspareparts.eu order within 14 days of the delivery date at your own costs.
Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 14 business days after your return is received. Refunds are issued in the original form of payment.
ATTENTION: Returns from export regions such as Andorra, Iceland, Norway, Switzerland, the United Kingdom, or Turkey may be eligible for customs charges in addition to carrier charges. Simply send the parcel and 3 hard copies of your invoice in a plastic sleeve attached to the outside of the box.
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Just a Few Easy Steps
1- Register your return and get your RETURN AUTHORIZATION by emailing our Customer Service with your Order reference: [email protected]
2- Print your RETURN AUTHORIZATION and add it into your parcel
3- Pack your order in a safe, well-padded box, organise the shipping with your carrier and send back your return order to the following address at your costs : SAVPROWATCH - PARTS RETURN, 173 AVENUE DES COUTELIERS, 40150 SOORTS-HOSSEGOR, FRANCE